Privacy Policy

Drone Perspective Ltd & AeroPlan IQ™

Last updated: 8 July 2026

Drone Perspective Ltd respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you use our website, contact us, request our drone services, become a client, use our digital tools, or use the AeroPlan IQ™ application.

Drone Perspective Ltd provides professional aerial inspection, property imaging, construction progress monitoring, site visibility and aerial intelligence services. We also provide AeroPlan IQ™, a drone planning and decision-support application.

AeroPlan IQ™ is a planning and decision-support tool only. It does not approve flights, grant permission, certify legal compliance, replace official NOTAM or Flight Restriction Zone checks, or confirm that a drone operation is legal. The Remote Pilot remains responsible for the final legal, safety and operational decision.

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1. Who we are

Business name: Drone Perspective Ltd
Company registration number: 17210585
Website: drone-perspective.com
Application: AeroPlan IQ™
Email: info@drone-perspective.com
Phone: 07525489505
Coverage: Based in South Wales, covering the UK where commercially viable

For data protection purposes, Drone Perspective Ltd is the controller of the personal data described in this Privacy Policy, unless we are acting on behalf of a client under a specific written agreement.

We do not publish our company address on this website for operational and security reasons. Privacy enquiries and data protection requests should be sent to:

info@drone-perspective.com

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2. What this Privacy Policy covers

This Privacy Policy applies to:

• visitors to our website;
• people who contact Drone Perspective Ltd;
• prospective and existing clients;
• suppliers, contractors and business contacts;
• people whose property, site, vehicle, land or location may appear in drone imagery;
• users of AeroPlan IQ™;
• users who download AeroPlan IQ™ through Google Play or access it through the web;
• people who submit information through forms, email, phone, social media or other communication channels.

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3. Personal data we may collect

The personal data we collect depends on how you interact with us.

3.1 Contact and enquiry information

We may collect:

• name;
• business name;
• email address;
• phone number;
• address or site address;
• postcode;
• enquiry details;
• preferred dates;
• service required;
• property, site or project details;
• communication history.

3.2 Client and project information

For drone service work, we may collect:

• client contact details;
• property or site location;
• project instructions;
• access requirements;
• take-off and landing permissions;
• site contacts;
• safety contacts;
• site constraints;
• risk assessment details;
• inspection notes;
• photographs, videos, imagery or other visual records;
• annotated images;
• reports, quotes, invoices and job records;
• file handover records;
• testimonial or case study permissions where provided.

3.3 Drone imagery and site records

Our work may involve collecting aerial imagery, property images, inspection-grade imagery, site progress images or video clips.

This may include incidental capture of:

• buildings;
• vehicles;
• land;
• construction activity;
• identifiable features;
• people in or near the operating area;
• neighbouring properties;
• site signage or access points.

We aim to minimise unnecessary capture of uninvolved people and neighbouring private areas where operationally possible.

3.4 AeroPlan IQ™ account information

When you use AeroPlan IQ™, we may collect:

• email address;
• user account ID;
• login/authentication information;
• subscription or plan status;
• selected plan or entitlement;
• feedback or support requests;
• account settings;
• operator profile information where entered.

3.5 AeroPlan IQ™ planning and operational records

Depending on the features you use, AeroPlan IQ™ may process:

• approximate or precise location selected by the user;
• current location where you choose to use device location;
• saved Fly Check records;
• site planning records;
• weather decision-support records;
• UAS/FRZ awareness records;
• NOTAM helper text entered by the user;
• acknowledgements and checklist records;
• Operation Packs;
• RAMS records;
• Site Survey records;
• Crew Briefing records;
• Incident or near-miss reports;
• aircraft profile information;
• operator profile information;
• job references;
• client or site names entered by the user;
• notes, observations and operational decisions entered by the user.

3.6 Payment and subscription information

For web subscriptions or payments, payment processing may be handled by Stripe.

We may receive or store:

• payment status;
• subscription status;
• Stripe customer ID;
• Stripe subscription ID;
• plan type;
• billing event status;
• invoice or transaction reference;
• limited billing contact information.

We do not store full payment card numbers.

For Android subscriptions, Google Play Billing may be used when mobile billing is implemented. Google may process payment information under its own policies.

3.7 Website and technical data

When you visit our website or use AeroPlan IQ™, we may collect technical information such as:

• IP address;
• browser type;
• device type;
• operating system;
• approximate location derived from technical data;
• app version;
• error logs;
• diagnostic information;
• pages or features accessed;
• date and time of access.

Where analytics, diagnostics or hosting logs are used, these are used to maintain, secure and improve the service.

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4. How we collect personal data

We may collect personal data when:

• you contact us by email, phone, website form or social media;
• you request a quote;
• you book a drone service;
• you provide site or project information;
• you provide access or safety details;
• we carry out drone operations;
• you appear incidentally in site or property imagery;
• you use AeroPlan IQ™;
• you create an account;
• you save records in AeroPlan IQ™;
• you make a payment or start a subscription;
• you send feedback or support requests;
• our systems generate technical, security or diagnostic logs.

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5. Why we use personal data

We use personal data for the following purposes.

5.1 To respond to enquiries

We use contact and enquiry details to respond to requests, discuss potential work, provide information and prepare quotes.

5.2 To provide drone services

We use project and site information to plan and deliver aerial inspection, property imaging, construction progress monitoring, site visibility and related reporting services.

5.3 To operate safely and lawfully

We may use information to support:

• airspace checks;
• site risk assessments;
• take-off and landing permissions;
• insurance records;
• construction site safety;
• client permissions;
• access arrangements;
• privacy and GDPR considerations;
• weather and wind decisions;
• incident handling;
• image retention and handover records.

5.4 To provide AeroPlan IQ™

We use app data to provide planning, decision-support, saved records, account access, subscription access, Fly Check functionality, Operation Packs, RAMS, Site Survey, Crew Briefing and related app features.

5.5 To manage payments and subscriptions

We use payment and subscription data to process payments, manage access to paid features, maintain billing records and resolve payment issues.

5.6 To improve our services

We may use feedback, diagnostic information, usage patterns and support requests to improve our services, website, app, templates, reporting and operational systems.

5.7 To meet legal, regulatory and business obligations

We may use personal data for accounting, tax, insurance, dispute handling, legal claims, regulatory compliance, audit, security and record-keeping.

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6. Legal basis for using personal data

Under UK data protection law, we rely on one or more lawful bases depending on the situation.

These may include:

Contract
Where processing is needed to provide services, manage bookings, deliver reports, provide app access or process subscriptions.

Legitimate interests
Where processing is necessary for running our business, responding to enquiries, keeping records, improving services, maintaining security, conducting safe drone operations and managing client relationships.

Legal obligation
Where processing is needed for tax, accounting, insurance, legal or regulatory requirements.

Consent
Where we ask for specific permission, such as testimonials, marketing use of identifiable imagery, optional case studies or certain non-essential communications.

Vital interests
In rare cases, where information is needed to protect someone’s safety in an emergency.

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7. Client confidentiality and project data

We treat client project information, site details, inspection imagery, reports, access arrangements and operational records as confidential business information.

We do not publish, sell or share client project data except where needed to deliver the agreed service, comply with legal obligations, manage insurance or safety matters, obtain professional advice, support dispute resolution, or where the client has given permission.

We will only use identifiable client imagery, client names, site details, project outputs or inspection records for marketing, portfolio, case study, website or social media purposes where permission has been obtained.

Drone Perspective Ltd does not sell client data, operational records or drone imagery containing personal data.

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8. Drone imagery, privacy and third parties on site

Drone operations may capture imagery of buildings, land, vehicles, equipment, workers, visitors, members of the public or neighbouring areas.

We aim to apply privacy-aware operating practices, including:

• planning operating areas before flight;
• avoiding unnecessary capture of uninvolved people where possible;
• limiting imagery to the agreed purpose;
• using appropriate angles and distances;
• respecting private areas where operationally possible;
• retaining imagery only where there is a business, client, safety or legal reason;
• deleting or restricting imagery where appropriate.

Where a client instructs us to capture imagery at a site, property or project, the client is responsible for ensuring they have appropriate authority to request the work and, where necessary, to notify relevant people on site.

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9. AeroPlan IQ™ location data

AeroPlan IQ™ may use location data when you:

• search for a location;
• select a site;
• use current location;
• create a Fly Check;
• save a planning record;
• create an Operation Pack;
• complete a Site Survey, RAMS or Crew Briefing.

Location data is used to provide planning support, weather context, map context and UAS/FRZ awareness.

If you choose to use current location, your device or browser may ask for permission. You can refuse permission or change permission settings through your device or browser.

AeroPlan IQ™ does not approve flights or confirm legal compliance. Location and awareness data must be checked against official sources where required.

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10. NOTAM, FRZ and operational awareness data

AeroPlan IQ™ may allow users to enter or record NOTAM briefing text, UAS/FRZ awareness information, acknowledgements and operational decisions.

This information is used to support planning records and evidence trails.

AeroPlan IQ™ does not provide official NOTAM retrieval, does not act as an official aviation authority, and does not replace official-source verification.

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11. Who we share personal data with

We may share personal data with trusted third parties where necessary to run our business or provide services.

These may include:

• website hosting providers;
• app hosting and database providers;
• Supabase or equivalent backend providers;
• Stripe for web payments and subscriptions;
• Google Play or Google services for Android distribution, app review or future mobile billing;
• email and communication providers;
• cloud storage providers;
• accountants or professional advisers;
• insurers;
• subcontractors or specialist providers involved in a project;
• legal advisers;
• regulators, public authorities or law enforcement where required by law;
• clients, where we are providing agreed project outputs.

We only share data where there is a valid business, legal, contractual or operational reason.

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12. International transfers

Some service providers may process data outside the United Kingdom.

Where personal data is transferred internationally, we aim to use appropriate safeguards, such as recognised contractual safeguards, adequacy arrangements or equivalent protections where required.

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13. How long we keep personal data

We keep personal data only for as long as necessary for the purpose it was collected.

Retention periods may vary depending on the type of record, the nature of the client project, legal obligations, insurance requirements, accounting requirements, operational safety, app functionality, dispute handling and legitimate business needs.

Indicative retention periods are set out below.

 

Record typeIndicative retention periodGeneral enquiriesUp to 24 monthsQuotes, invoices and accounting recordsUsually up to 6 yearsClient project files and reportsUp to 6 years after project completion unless agreed otherwiseDrone imagery and inspection-grade imageryNormally up to 12–36 months unless required for client, legal, insurance or dispute reasonsAeroPlan IQ™ account recordsWhile the account remains active, then deleted, restricted or anonymised where appropriateAeroPlan IQ™ operational recordsWhile the account remains active or as needed for service, audit, safety, legal or dispute reasonsIncident, near-miss or safety recordsUp to 6 years, or longer where needed for legal, insurance or safety reasonsMarketing consent recordsUntil consent is withdrawn or the record is no longer required

 

Where data is no longer needed, we will delete, anonymise or restrict it where appropriate.

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14. How we protect personal data

We take reasonable steps to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These steps may include:

• access controls;
• password-protected accounts;
• secure hosting providers;
• encryption in transit where available;
• restricted access to operational files;
• careful handling of client imagery and reports;
• limiting access to data to those who need it;
• avoiding unnecessary disclosure of client or site information;
• using trusted service providers;
• keeping operational records organised and access-controlled;
• reviewing data handling practices as the business and AeroPlan IQ™ develop.

No system can be guaranteed completely secure, but we aim to use proportionate technical and organisational measures.

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15. Marketing communications

We may contact business contacts or clients about relevant services where there is a legitimate business reason or where consent has been given.

You can ask us to stop sending marketing communications at any time by contacting:

info@drone-perspective.com

We do not sell mailing lists.

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16. Cookies and similar technologies

Our website and app may use cookies, local storage or similar technologies to:

• keep users signed in;
• remember settings;
• support app functionality;
• improve website performance;
• support security;
• understand basic usage patterns.

Where legally required, we will request consent for non-essential cookies or similar technologies.

AeroPlan IQ™ may use local storage to support app state, plan status, user settings or saved local functionality.

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17. Children

Drone Perspective Ltd services and AeroPlan IQ™ are not intended for children.

AeroPlan IQ™ is intended for drone operators, property users, construction users, inspection teams, infrastructure users and commercial site teams.

We do not knowingly target children or knowingly collect personal data from children through AeroPlan IQ™.

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18. Your rights

Under UK data protection law, you may have rights including:

• the right to be informed about how your data is used;
• the right to access your personal data;
• the right to request correction of inaccurate data;
• the right to request deletion of your data;
• the right to restrict processing;
• the right to object to processing;
• the right to data portability in certain circumstances;
• the right to withdraw consent where processing is based on consent;
• the right to complain to the Information Commissioner’s Office.

To exercise your rights, contact:

info@drone-perspective.com

We may need to verify your identity before responding.

You also have the right to complain to the UK Information Commissioner’s Office.

Website: www.ico.org.uk

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19. AeroPlan IQ™ account and app data deletion

If you use AeroPlan IQ™, you may request deletion of your account or associated app records by contacting:

info@drone-perspective.com

Please include the email address linked to your AeroPlan IQ™ account.

We will process deletion requests within a reasonable period, subject to any records we are required or permitted to retain for legal, accounting, security, dispute, insurance or legitimate business reasons.

Where deletion is not possible immediately, we will explain why and restrict or minimise further use where appropriate.

Some information may also need to be deleted, managed or controlled through Google Play, Stripe, your device, browser or other third-party service settings depending on how the account, subscription or payment was created.

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20. Payment data

Web payments and subscriptions may be processed by Stripe.

Stripe may collect and process payment information under its own privacy and security arrangements.

Drone Perspective Ltd does not store full card details.

For Android app billing, Google Play Billing may be used when implemented. Google may process payment and account information under its own policies.

We may store payment status, subscription status, plan type, customer identifiers, invoice references and limited billing information to manage access to paid services.

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21. Third-party links and services

Our website, app or communications may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party websites or services. You should review their privacy policies before providing personal data.

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22. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on our website. Where changes are significant, we may take additional steps to notify users where appropriate.

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23. Contact us

For privacy questions, data requests, account deletion requests or concerns, contact:

Drone Perspective Ltd
Company registration number: 17210585
Email: info@drone-perspective.com
Phone: 07525489505
Website: drone-perspective.com